Privacy Policy

Overview

This Privacy Policy explains how Carbide ("Carbide," "we," "us") collects, uses, and protects information when you visit buildwithcarbide.com (the "Site") or communicate with us through the Site, our contact form, or our chat widget.

Information We Collect

We collect information you provide directly to us, including:

• Name, business name, email address, and any message you submit through our contact form
• Messages and contact details you share through our chat widget
• Phone number, if you provide one during a chat conversation or when you book a call

We do not use cookies or analytics tracking on this Site beyond what is required to operate the chat widget described below.

How We Use Your Information

We use the information you provide to:

• Respond to your inquiries and schedule your free AI Readiness Snapshot call
• Communicate with you about Carbide's services
• Improve our website and services

We do not sell or rent your personal information to third parties.

SMS & Text Messaging

If you opt in to receive text messages from Carbide, message frequency may vary, and message and data rates may apply. You can opt out at any time by replying STOP, or get help by replying HELP. Consent to receive SMS messages is not a condition of purchasing any service. Our chat widget and SMS communications are powered by LeadConnector (GoHighLevel), which acts as our messaging service provider.

Third-Party Services

We use third-party service providers to operate this Site, including a chat widget and messaging platform (LeadConnector/GoHighLevel) and, where enabled, a form-delivery service. These providers process information on our behalf and are bound by their own privacy and security practices.

Data Retention

We retain the information you provide for as long as needed to respond to your inquiry, provide our services, and comply with legal obligations.

Your Rights

You may request that we delete, correct, or provide a copy of the personal information we hold about you by contacting us using the information below.

Children's Privacy

This Site is intended for business owners and is not directed to children under 13. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

Carbide
Venice, FL
Phone: 1 (941) 949-1380
Email: auston@buildwithcarbide.com